You will remember there are three issues that I am campaigning to improve
1) Smoking outside Sandwell Hospital
2) No 16 bus driver
3) Clinic in the Tanhouse Community Centre
I am able to report some progress but there remains a lot to do.
1) Smoking, it was a good idea to involve PALS in this complaint. Since I first contacted them they have been very pro active in following it up and in communicating with me. It seems the current position is that a quote is being sought to clean up the entrances. A technical meeting of directors is being held in January to discuss the problem and my suggestions are tabled for discussion. New banners have appeared at the out patients entrance giving advice on help available to stop smoking. This does not seem to have worked because the other day in the snow I saw a lady with her husband in a wheel chair under the No Smoking sign, he was smoking and she had a lit ciggy in both hands. The misses gave me the don’t even think about signs took the car park ticket and left me to get the car.
2) No16 bus, West Mids Travel eventually got back to me on this issue. Although I had crossed the Ts and dotted the Is they wanted to check they had the facts right. It appears that the drivers are not required by law to make sure you are seated safely it is courtesy on their part to see that you are. This policy if it is true is totally potty and I wonder if it was challenged in law it would stand up I think not. They are however going to pass the complaint to the driver’s manager for a full investigation. More on this I’m sure.
3) Our clinic, this seems to have gone really quiet. A small positive piece in one of the freebie papers and I am advised a report in the PCT communications newsletter which is nothing new. The concerns remain about delays and likely scrapping of the project. They were supposed to notify me of date & time of board meeting but of course this has not happened. The even bigger worry is why if all the other hurdles are jumped we should have to go to another lengthy consultation process when it is our community who have been demanding this. I do intend to attend the board meeting. Much more on this I’m sure the greased snake (PCT) continues to wriggle. If there is one group of NHS bodies that need reform its PCTs.